Incorporating Direct Mail into the Buyer’s Journey

Incorporating Direct Mail into the Buyer’s Journey

How do you shift potential buyers who have never heard of your product to customers eager to make a purchase? After all, nobody wakes up one day and decides, “I think I’ll go out and buy a brand-new product I’ve never heard of.” The journey involves a series of steps, from awareness to final sale. Providing relevant content at the right time can guide shoppers along.

Let’s say you are introducing a new product, the VR Master Virtual Reality Headset. Let’s explore how direct mail, in particular, can be integrated into your content strategy at each stage.

Stage 1: Awareness

Before potential buyers can even consider purchasing your new VR headset, they need to know its existence. Direct mail can be crucial in introducing the headset to the target audience at this stage. You could design eye-catching mailers showcasing the product’s features and benefits and a call to action directing recipients to learn more online.

Stage 2: Consideration

Once consumers are aware of the VR Master headset, the focus shifts to getting them to consider it a viable option. You can use direct mail to send personalized postcards or brochures highlighting customer testimonials and use cases. Include a QR code that leads to a product demo or video to engage recipients further and encourage consideration.

Stage 3: Evaluation

When potential buyers compare virtual reality headsets during the evaluation stage, direct mail can provide valuable information to sway their decisions. Send detailed product comparisons or customer reviews via mail in a visually appealing format. Include a limited-time offer or discount exclusive to direct mail recipients to incentivize a purchase.

Stage 4: Purchase Decision

As consumers reach the final stage of purchasing, direct mail can be a powerful tool to drive conversions. Sending out personalized purchase incentives, such as discount codes or free accessories with purchase, can create a sense of urgency and prompt immediate action.

By integrating direct mail into the content marketing strategy at each stage of the buying journey, marketers can effectively engage with potential customers and move them closer to purchasing. Remember, delivering the right content through the proper channels at the right time is critical to maximizing the impact of your marketing efforts.

As ImageSet’s founder, Debbi has based the focus of ImageSet on combining exceptional customer service with cutting edge technology solutions. It was Debbi’s vision that guided ImageSet through its formative years as a typesetting company, to a prepress service bureau, to its current status as a premier provider of printing and marketing communication solutions.
8204710459